Return & Refund Policy

At Pavithra Fashion Jewellery, we want you to be happy with your purchase. If you receive a damaged, defective, or incorrect product, we’re here to help.

Returns

We accept returns only for products that are:

• Damaged or defective upon delivery

• Incorrect items received

• Significantly different from the product shown on our website

To request a return, please contact us within 48 hours of delivery with your order number and clear photos/videos of the product and packaging.

Products must be unused, unworn, and returned in their original packaging.

Non-Returnable Items

Returns will not be accepted for:

• Products that have been worn or used

• Products damaged after delivery due to improper handling

• Products without their original packaging

• Change of mind or personal preference

• Items showing signs of wear, scratches, or damage caused by the customer

Refunds

Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method. The time taken for the refund to reflect in your account may vary depending on your bank or payment provider.

Exchange

If you receive a damaged, defective, or incorrect product, we may offer a replacement subject to product availability.

Return Shipping

If the return is due to a damaged, defective, or incorrect product, Pavithra Fashion Jewellery will assist with the return shipping process.

For any other return requests, shipping charges may be non-refundable.

How to Contact Us

For return or refund requests, please contact us through our website's contact details or WhatsApp with your order number and supporting photos/videos.

Pavithra Fashion Jewellery
Mysore, Karnataka, India